Privacy Policy
LAST UPDATED: [12TH DECEMBER 2023] This privacy policy (“Privacy Policy”) explains how Prescient Holdings Group (“PHG,” “our,” “we,” or “us”) uses and discloses personal information provided and collected when you access or use our website (“Site”) where this Privacy Policy is posted.Privacy Rights Addendum
If you are a resident of the State of California you have additional privacy rights. Please read California Residents Privacy Rights Addendum.
We are firmly committed to protecting the privacy of personal information we collect about you through the Site. If you do not want us to collect, use or disclose information about you as described in this Privacy Policy, then you should not use the Site. By using the Site, you are accepting the practices set out in this Privacy Policy and our Terms of Use.Types of personal information we collect from you
We collect information about you when you access our Site and this information may be collected directly from you or it may be collected automatically when you use our Site. Separate from accessing this Site, we may also receive information about you from other sources, such as service providers or third parties.Information we collect directly from you:
-
Contact information you provide to us. For example, we may collect your name, title, organization, telephone number and email address when you contact us to learn more about our services or for other purposes.
-
Customer service communications. For example, we collect and record content you provide to us and communication method when you contact us over the phone, text, or through some other method.
Information we collect automatically when you visit our Site:
-
Identifiers that can be used to recognize you or a device over time and across different services (like browser ID, device ID, IP address, cookies and app tracking technologies, or other forms of persistent or probabilistic identifiers).
-
Information about your interactions with our online services and advertisements, including browsing activities and data that reflects the content you have accessed, clicked on, or viewed, use of our accessibility features, and information about the websites or apps visited immediately before or after interacting with our online services.
-
Information about your computer or device, such as the browser version and device model.
-
Information about your precise location when you permit an online service to access device location.
How we use the personal information we collect
We use the personal information we collect to: -
provide the services you purchase and request. This includes processing transactions and payments, fulfilling orders, maintaining and servicing customer accounts.
-
respond to your inquiries and provide customer service.
-
operate and improve our Site and services. These uses include operating, troubleshooting, improving, and developing new services and features.
-
personalize online content and experiences. This might include providing recommendations and reminders, and enhancing the quality and your overall experience with our online services (like retaining your user preferences and presenting content in the most effective manner for the browser or device you use to access our online services).
-
prevent or stop fraud or other illegal activities or misuse of Site. These uses include preventing, detecting, and investigating security incidents or activities that may violate our polices or be illegal, and helping to ensure the ability of our networks and information systems to detect security incidents.
-
comply with legal obligations and to protect our rights and the rights of others, and to fulfill our corporate obligations.
- de-identify the information by removing information that can be used to identify you (such as your name and contact information). We may use and share that de-identified information for any purpose permitted by law.
To the extent permitted by applicable law, we may also combine the information you provide us with other information obtained or held by us, and use that combined information for any of the above purposes.
With whom we share personal information
We may share personal information with: - service providers who help us provide our services to you or who perform other services for use, such as computer and cloud-based networks, and fraud prevention.
- To auditors, lawyers, or other business consultants or advisors.
- To comply with our legal responsibilities, such as if we are required to do so by law or if we have a good faith belief that disclosure is necessary. For example, we may share your information to (1) comply with the law or with legal process served on us; (2) protect and defend our rights (including with third parties to help us prevent, detect, and investigate security incidents and combat fraud or other illegal activities) or property; or (3) to protect someone’s privacy or safety.
- To any other third party with your prior consent or at your request.
- To parties involved in corporate transactions, such as in the event of a merger, acquisition, or other disposition of our business, or in connection with a bankruptcy reorganization, dissolution, or liquidation.
- We and our service providers may share reports on user demographics and traffic patterns that do not identify you, as well as other information that does not identify you with third parties.
Information Security
We take reasonable steps to protect your personal information For example, we use encryption technology, called Transport Layer Security (TLS), to help protect personal information transmitted across the Internet. The presence of this encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use TLS. Unfortunately, there is always some risk that an unauthorized third party may find a way around our security measures. We cannot guarantee that the Internet or any other technical system will be 100% secure or error-free. We are not responsible for the security of information you send over networks that we do not control, including the Internet and wireless networks. It is your responsibility to protect the security of your login information.Automated individual decision making
We do not make decisions about you based solely on automated processing of your personal information, including profiling, which produces legal effects or similarly significantly affects you, unless necessary for entering or performance of a contract with you based on your explicit consent or as authorized by applicable law.
Email marketing
You may opt-out of receiving marketing or promotional emails from us by clicking on the “unsubscribe” link contained in such emails. Please keep in mind that if you opt out of receiving marketing or promotional emails, we may still send you transactional communications.
Direct mail
You may request that we stop sending you postal mail offers through the United States post office by writing to us at: Privacy Requests
Prescient Holdings Group, LLC 888 Prospect St, Suite 160 La Jolla, CA 92037Children Under the Age of 13
The Site is not directed at children under the age of 13 and we do not knowingly solicit or collect personal information from children under the age of 13. If we learn that a child under the age of 13 has submitted personal information to us, we will take reasonable measures to delete such information from our databases. If you become aware of any personal information we have collected from a child under 13, please contact us.
Retention of personal information
We retain personal information for the length of time needed to fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law.